bug fixes

Samsung Z3 | Z3 WiFi | dipendra karki | Just now | 2 Replies | 518 Views

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dipendra karki

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bug fixes
« On:December 17, 2015, 09:10:00 AM »
Why there is always a problem with getting connected to wifi..it connects to wifi for about 10 sec.and again disconnected and again connected and again disconnected. This trend continue from the day when i bought this mobile. And i had updated every new update provided by samsung. But this problem remains same. Why are you not fixing that problem??



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adfree

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Re: bug fixes
« Reply #1 On:December 17, 2015, 11:01:29 AM »
Please... without more details harder to help you...

1.
Firmwareversion
Type:
*#1234#

2.
Make Screenshot to show connection strength... Example attached...

3.
More details...
Are you able to use 1 Router at home... for stable connection...

3.
Provide Log files...

Best Regards
See All Attachments (1)
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
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Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
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Log files:
https://samsung.tizenforum.com/?topic=175.0

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Ravi Prasad

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Re: bug fixes
« Reply #2 On:December 18, 2015, 10:54:18 AM »
Hello Dipendra,
Please provide details about wifi router. Make and Model number.
Can you please provide a video of the issue?
Ravi RK

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