[Z3] Unable to connect to WiFi router. It connects to other hotspots

Samsung Z3 | Z3 WiFi | mdimran111 | Just now | 3 Replies | 722 Views

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mdimran111

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I am unable to connect to WiFi router from my Z3 device. It throws toast message "Authentication error occurred" after entering password.
Where as there is no issue with other hotspots.

Logs are attached for analysis.

Please look into this issue and let me know for any other information.



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Ravi Prasad

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Re: [Z3] Unable to connect to WiFi router. It connects to other hotspots
« Reply #1 On:November 25, 2015, 10:06:57 AM »
Hello Imran,
Please give details about problem.
Occurrence rate?
AP model and make?
Security set?
Ravi RK

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mdimran111

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Re: [Z3] Unable to connect to WiFi router. It connects to other hotspots
« Reply #2 On:November 25, 2015, 10:12:03 AM »
Hi Ravi,

Issue is happening always...
I tried with both AOJ6 and BOK6.
AP is Korean made "iptime". I am not sure about model.

I am not sure about security set, but on password entry screen it shows "WPS security".

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Ravi Prasad

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Re: [Z3] Unable to connect to WiFi router. It connects to other hotspots
« Reply #3 On:November 26, 2015, 09:36:12 AM »
Hello Imran,
Thanks for reporting this issue.
Fix for this issue will be available in next FOTA update.
Ravi RK

 


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