whatsapp crashes !

Tizen Store | WhatsApp, Facebook, Instagram Issues & Suggsetions | rgupta9225 | 7 months | 4 Replies | 1,745 Views

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rgupta9225

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whatsapp crashes !
« On:January 20, 2016, 10:17:20 PM »
And whatsapp crashes, crashes and crashes ! Its just stop unexpectdly ! 😕
« Last Edit: January 21, 2016, 06:54:01 PM by Amit Kaushik »



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adfree

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Re: whatsapp crashes !
« Reply #1 On:January 20, 2016, 10:32:35 PM »
Can you do maybe "stupid test"...  :-[

Please try to remove SD card and try without SD card again...

1 of my theory is...
That maybe database is tooo huge... too many files...

If you not remove SD card. No problem.

But please answer few questions.  ;D

1.
You use also other Facebook apps?
Like Facebook Messenger at same time?
Or Instagram?

2.
Sometimes you reboot/restart Z3 and it works better? Short time?

3.
You have many files on your SD card or in internal Memory?
Music
Video
Pics
?

4.
You can post Screenshot of Smart Manager app?
Or from Storage and RAM...

5.
In WhatsApp only text... or many files transfered? Like Pics, Audio, Video...

Thanx in advance.

Best Regards
« Last Edit: January 20, 2016, 10:35:01 PM by adfree »
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
--------------------------------------
Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
--------------------------------------
Log files:
https://samsung.tizenforum.com/?topic=175.0

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Arshdeep Singh Randhawa

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Re: whatsapp crashes !
« Reply #2 On:January 20, 2016, 10:45:54 PM »
@adfree i think mostly users are getting this issue after last update 2.12.13

i had done all stupid things like removing memory card, reinstalling, reboot, moving app phone to sd and vice versa, removing all media files from whatsapp and much more :D

i think we have to wait for next smooth update..

« Last Edit: January 20, 2016, 10:49:59 PM by Arshdeep Singh Randhawa »
#lookgood_feelgood_dogood

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rgupta9225

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Re: whatsapp crashes !
« Reply #3 On:January 21, 2016, 06:50:41 PM »
same here ! i too have tried each and everything but the result is same and would like to add that " after restarting my device whatsapp jyada crash karne lagta hai "!! and i don' t use fb , messenger , insta on same time !

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Amit Kaushik

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Re: whatsapp crashes !
« Reply #4 On:January 21, 2016, 06:54:41 PM »
And whatsapp crashes, crashes and crashes ! Its just stop unexpectdly ! 😕

Another update from Facebook for facebook services is expected very soon to fix these new issues ( hopefully)

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