Facebook Messenger, Instagram, WhatsApp, Opera Mini and Tizen Store closing aut

Tizen Store | WhatsApp, Facebook, Instagram Issues & Suggsetions | IamRupam Chakraborty | 7 months | 9 Replies | 2,610 Views

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IamRupam Chakraborty

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IamUsing Z1 now. When I use Messenger, sometime it is turning off automatically without any reasons that I can understand. Especially when I use the Messenger camera and Instagram editor, it is happening every time. This is happening with Instagram, WhatsApp, Opera Mini even Tizen Store also. But not like more than Messenger. If it happens with Tizen Store or Opera Mini, then it is showing on crash viewer. But if it happens with Messenger, Instagram or WhatsApp, then it is not on crash viewer. I have to restart the app then again.
Sorry, I can't give any screenshot about this problem, cause it is impossible to take a screenshot when any apps are closing automatically.


IamRupam

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Arshdeep Singh Randhawa

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when app closes automatically. .. immediately take logs and post it here..

read this post to know how to take logs ...
https://samsung.tizenforum.com/?topic=175.0
« Last Edit: January 21, 2016, 07:53:08 AM by Arshdeep Singh Randhawa »
#lookgood_feelgood_dogood

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shebin salim

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same problem in my Z3

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adfree

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  • wait and wait... obsolete
If closing self...
Then in my opinion RAM and/or other memory is critically low...
So system is forced to malfunction...

Check also Smart Manager app and/or Storage and RAM...

Maybe we could identify the ""system killer""...

Best Regards
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
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Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
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Log files:
https://samsung.tizenforum.com/?topic=175.0

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IamRupam Chakraborty

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WhatsApp is okay now. But the problem is still persisting with Messenger and Instagram. Okay! IamAdmitting with you that my system memory is low now although I don't know that, but there is no option to clean ram.
I have given some screenshots that you can see my system memory condition. Watch it and reply that is it fine or not!
See All Attachments (3)
IamRupam

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PriyAnK Jain

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 >:( looks to me everything is crashing on my z3 after the whatsapp update.

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GoTizenOS

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please share logs here to analyze it

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Zed Zapped

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@ IamRupam Chakraborty, there is sufficient RAM and it may not be due to low memory.  Next time this happens, please take logs and share it here for FB devs to analyse(or mail it to admin@tizenforum.com by quoting this URL).

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IamRupam Chakraborty

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Okay! I will.
I have discussed this problem with some other users, and some of them said that they are facing this problem too! Some of the sufferers also claimed that after an Facebook or device update (I can't remember it surely that what update) the problem has been gone!
IamRupam

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Zed Zapped

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Yes its very likely than fb services update has fixes for such problems as even qa keeps testing and gets them fixed.  Nonetheless do share logs so that devs can check.

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