My Galaxy App Installation Failing

Samsung Z1 | Q&A | Chekz Nobo | 7 months | 5 Replies | 564 Views

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Chekz Nobo

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My Galaxy App Installation Failing
« On:January 19, 2016, 08:53:58 PM »
Well its my 3rd try , as soon as i try to open the Galaxy app it says Update available then i try to click it ..it leads me to Tizen store where it says UPDATE but after Finnishing the Download then it starts Installing ..it fails !
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Sarpangala

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Re: My Galaxy App Installation Failing
« Reply #1 On:January 20, 2016, 03:56:57 PM »
Hi,
  Is it possible for you to share the logs?
  You can try *#9900# to get the logs.

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Chekz Nobo

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Re: My Galaxy App Installation Failing
« Reply #2 On:January 20, 2016, 04:42:36 PM »
Sure but which one would it be?
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Chekz Nobo

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Re: My Galaxy App Installation Failing
« Reply #3 On:January 20, 2016, 05:35:25 PM »
Ok sorry for the Noob reply above .. I didn't read the LoG dump mode was actually a Dump log Mod Option ..thought it was some Logs

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Zed Zapped

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Re: My Galaxy App Installation Failing
« Reply #4 On:January 20, 2016, 07:49:45 PM »
@Chekz, did you by any chance try uninstalling the app from Settings->Apps->App Manager?
If so, can you just uninstall it and then try to download from the store?

meanwhile devs will check your logs and revert.

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Chekz Nobo

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Re: My Galaxy App Installation Failing
« Reply #5 On:January 20, 2016, 08:27:17 PM »
It certainly did fix the problem :D (uninstalling then re-installing it back) silly me why i didn't think of that :| but i thought it ain't some everyday Problem that a tizen Users encounter ..(i think ).. So Thats why reported the problem . Anyway thanks !

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