kies 3 Doesn't read my Phone

Samsung Z1 | Q&A | Chekz Nobo | Just now | 11 Replies | 998 Views

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Chekz Nobo

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kies 3 Doesn't read my Phone
« On:December 22, 2015, 06:55:57 PM »
Got this Kies software running on my PC but it seems the USB cable that im using seems to not support it (not a Sam Usb Cable ) So basically what cable is used for Sam Mobiles ?  (model name please )



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Jahidul™

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Re: kies 3 Doesn't read my Phone
« Reply #1 On:December 22, 2015, 07:05:13 PM »
Are you able to connect as media device ? Whether  it is just charging your device when connected to PC?
Make sure you are not using an USB CHARGER. Because there's difference between usb charger and  usb data cable. Sometimes I use non Samsung USB Data Cable for both my Z1 and Z3. It works fine for me.
« Last Edit: December 22, 2015, 07:18:26 PM by Jahidul™ »
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Chekz Nobo

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Re: kies 3 Doesn't read my Phone
« Reply #2 On:December 22, 2015, 10:02:09 PM »
Yes ! When i Normally connect it to my Pc it reads my Phone as a portable Device + It gets charge and i could use my phone as tethering device .
Also i can use Samsung smart switch for Pc works .
But Kies Don't work .

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Zed Zapped

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Re: kies 3 Doesn't read my Phone
« Reply #3 On:December 22, 2015, 10:04:15 PM »
Checkz can you pls post a screenshot of KIES with the device connected to the PC?

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adfree

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Re: kies 3 Doesn't read my Phone
« Reply #4 On:December 22, 2015, 10:11:53 PM »
Check my Thread...
https://samsung.tizenforum.com/?topic=323.msg976#msg976

Windows Version + Driver combination more mandatory...


For cable you can compare via Google.
Search for:
APCBU10BBE

You will find Pictures and so on about cable...

Please tell us your Windows Version?

Windows 64 bit ?

Best Regards
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
--------------------------------------
Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
--------------------------------------
Log files:
https://samsung.tizenforum.com/?topic=175.0

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Zed Zapped

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Re: kies 3 Doesn't read my Phone
« Reply #5 On:December 22, 2015, 11:02:03 PM »
@adfree, if KIES3 is installed, drivers for the devices(that KIES3 supports) should get installed automatically(when device is connected for the first time).
« Last Edit: December 22, 2015, 11:05:28 PM by Zed Zapped »

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adfree

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Re: kies 3 Doesn't read my Phone
« Reply #6 On:December 22, 2015, 11:42:34 PM »
@Zed Zapped

Only as example...
My Z1 + Original USB cable + Windows XP 32 bit = failed... not working 100 %

But same Kies Version installed on my other/second PC... success8)
But here Windows 7 32 bit is the OS...

If Chekz Nobo post Windows Version... then maybe we know more...
Because it is not impossible... that his no name cable is okay...

To prevent same problem with new ORIGINAL USB cable.

And I have no idea, if my installed Kies version is latest... meanwhile few months later...
And Kies 3 is now newer and maybe with newer Drivers...

No idea yet...

Best Regards
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
--------------------------------------
Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
--------------------------------------
Log files:
https://samsung.tizenforum.com/?topic=175.0

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Chekz Nobo

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Re: kies 3 Doesn't read my Phone
« Reply #7 On:December 23, 2015, 07:07:08 AM »
 By the way its Windows 7 ultimate :)
See All Attachments (1)
« Last Edit: December 23, 2015, 08:30:55 AM by Chekz Nobo »

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Zed Zapped

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Re: kies 3 Doesn't read my Phone
« Reply #8 On:December 23, 2015, 08:49:46 AM »
@Checkz, you are using KIES instead of KIES3.  Z1/Z3 needs KIES3.

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adfree

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Re: kies 3 Doesn't read my Phone
« Reply #9 On:December 23, 2015, 10:27:54 AM »
 :)  :-[

This is exact what I did first time.
I have downloaded and installed KIES... instead Kies 3.
See here:
https://samsung.tizenforum.com/?topic=323.msg851#msg851

Now try please the other package on the right side:
http://www.samsung.com/in/support/usefulsoftware/KIES/

You will download file called:
Kies3Setup.exe

Hopefully here more luck with your cable.

Best Regards
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
--------------------------------------
Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
--------------------------------------
Log files:
https://samsung.tizenforum.com/?topic=175.0

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Chekz Nobo

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Re: kies 3 Doesn't read my Phone
« Reply #10 On:December 23, 2015, 02:13:19 PM »
My bad *-* ... I did screwed up installing wrong kies and not k3 .. But seriously Sam Kies Download page is Confusing by the way  Thank you All fo helping me out :) and also for the  Download link for Correct  Kies 3 .

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Jahidul™

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Re: kies 3 Doesn't read my Phone
« Reply #11 On:December 23, 2015, 02:33:29 PM »
Enjoy....
Service to mankind.

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