Tizen Store is not working

Samsung Z1 | Bug Report | Deepak TS | 6 months | 3 Replies | 2,115 Views

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Deepak TS

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Tizen Store is not working
« On:January 29, 2016, 12:24:34 AM »
Hello,

i am using samsung Tizen from past 5-6 months, but last time (almost 15 days back) when some apps updated when i connect to wifi, automatically my tizen store stop working. i tried to open it by restarting my phone, but still not working. mobile switched off and battery removed and switched on and then i tried, still not working. i don't know what happen to it.

can anybody suggest me what is the solutions for this.

without opening it i am unable to install new  application.

when i think about restore factory rest, i will loose all my whatsapp chat. :-[

anyhow i will take backup of contacts and messages using kies, but what should i do to take the backup of whatsapp.

please somebody sugges.

thanks in advance.
Deepak



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adfree

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Re: Tizen Store is not working
« Reply #1 On:January 29, 2016, 06:53:31 AM »
Hello.

1.
Can you please check your free storage.
Settings--->Storage and RAM

2.
Tizen Store
You have enough time to check Tizen Store Version?

2.1
You could try uninstall Tizen Store...
Hold Icon... then you see red x

After reboot you have Tizen Store again... then update is loaded...

Best Regards
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
--------------------------------------
Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
--------------------------------------
Log files:
https://samsung.tizenforum.com/?topic=175.0

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Zed Zapped

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Re: Tizen Store is not working
« Reply #2 On:January 29, 2016, 07:20:12 AM »
@Deepak what is the exact error shown?
To add to the suggestions from adfree, do also ensure your device time is correct(store client wont work if device time mismatches with network time)..just set date n time to automatic if not set this way.

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Joreel

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Re: Tizen Store is not working
« Reply #3 On:January 29, 2016, 08:03:17 AM »
clear memory, restart or turn off

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