[RESOLVED] cant update 2.3(installation fails)

Samsung Z1 | Bug Report | hemanth1993 | Just now | 27 Replies | 4,500 Views

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hemanth1993

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[RESOLVED] cant update 2.3(installation fails)
« On:November 27, 2015, 12:43:04 PM »
y dis show ing
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« Last Edit: December 03, 2015, 03:45:07 PM by Zed Zapped »



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adfree

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Re: cant update 2.4
« Reply #1 On:November 27, 2015, 02:58:51 PM »
Looks like problems to download 100 %...

Try WiFi, maybe then more luck.

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adfree

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Re: cant update 2.4
« Reply #2 On:November 27, 2015, 04:27:41 PM »
I can confirm problem... also with WiFi.

File is 100 % downloaded correct...

But BOH1 not update BOK2...

Maybe this is ""mistake"" and for "test" BOH1 Firmware...

No idea how the name convention in Samsung world...

In older QC days...
Fieldtest and Production Firmware...  ;D

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akhandala

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Re: cant update 2.4
« Reply #3 On:November 27, 2015, 05:07:01 PM »
same problem  i am also face, but why

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adfree

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Re: cant update 2.4
« Reply #4 On:November 27, 2015, 05:13:24 PM »
This update is NOT Tizen 2.4...

We have to wait for public solution.

For now this 12 MB package is useless...  :-[

Sorry.

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Ryan

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Re: cant update 2.4
« Reply #5 On:November 27, 2015, 06:45:21 PM »
Here also same issue....

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Zed Zapped

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Re: cant update 2.3(installation fails)
« Reply #6 On:November 27, 2015, 08:44:43 PM »
Has anybody tried with KIES3?  For me the FOTA update failed as you all have posted, but when I connect to KIES3, it shows the current software(BOH1) is the latest.

@adfree and others facing this problem, do you mind posting logs from your device?
I am attaching from mine too.
More logs will help devs identify the problem quickly.

NOTE:  When we did 2.4 beta, there was a pre-condition that "Install Now" must be clicked only once, otherwise we will get the error that we see now.  However this time, the error is displayed even if "Install Now" is clicked just once.

[RESOLVED] cant update 2.3(installation fails)
 
[RESOLVED] cant update 2.3(installation fails)
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« Last Edit: November 27, 2015, 08:47:32 PM by Zed Zapped »

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adfree

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Re: cant update 2.3(installation fails)
« Reply #7 On:November 27, 2015, 09:00:00 PM »
@Zed Zapped

Delta Binary is 100 % fine...
TAR file is valid...
But inside delta.ua is not (Retail) BOH1 compatible...

I have replaced delta.ua... and was able to update...

Please inform FOTA team...

Delta file is wrong or not for endusers...

Thanx in advance.

Best Regards

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Harsh Patel

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software update
« Reply #8 On:November 28, 2015, 05:18:11 PM »
My z1 mo. Not install new software update and generate this msg.
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|~|🅰➰$|~|  🚩🅰➕€|_

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adfree

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Re: software update
« Reply #9 On:November 28, 2015, 08:21:48 PM »
You are not alone:
https://samsung.tizenforum.com/?topic=1131.0

But for now you can nothing do...

Please wait until monday...
Hopefully FOTA team then replace wrong update, or disable...

Best Regards
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Mon lasp

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problem in updating system
« Reply #10 On:November 29, 2015, 10:50:12 AM »
The update is available in my samsung z1 but when i update... It always fail

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Arshdeep Singh Randhawa

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Re: problem in updating system
« Reply #11 On:November 29, 2015, 02:14:06 PM »
#lookgood_feelgood_dogood

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Harsh Patel

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Re: software update
« Reply #12 On:November 30, 2015, 05:07:52 PM »
Today is Monday but software is not installed please sole this update problem.

And how many day to sole this problem
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adfree

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Re: software update
« Reply #13 On:November 30, 2015, 06:33:23 PM »
Problem is not fixed yet.
Short tested few minutes ago.

Please, I know it is hard to wait.
But for now we can nothing else do.  :-[
Please wait.

Hopefully in 1 or 2 days wrong FOTA update is removed or replaced.

Best Regards
To check your Firmware.
Type/Dial this Code:
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Post result or screenshot.
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adfree

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Re: cant update 2.3(installation fails)
« Reply #14 On:November 30, 2015, 10:28:02 PM »
Need little bit time to check FOTA again...

But Kies3 could work now...
Here more then 300 MB to download...
http://www.tizenexperts.com/2015/11/samsung-z1-software-firmware-update-z130hddu0bok2-india/

Best Regards

Edit 1.
Summary for today.

12,6 MB FOTA still wrong... not fixed

But meanwhile Kies3 shows BOK2 as 360 MB download.
Also as ODIN package available...  ;)

Need time for Download... not tested yet by me...

Best Regards
« Last Edit: November 30, 2015, 10:45:34 PM by adfree »
To check your Firmware.
Type/Dial this Code:
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