Unable to Choose 2G only for 3G only from one mode to another mode.

Samsung Z3 | Bug Report | umas | Just now | 7 Replies | 2,028 Views

*

umas

  • *
  • 7
  • 160 Points
  • Tizen User
Hi ,

I am using Z3 with 3G SIM at Slot 2 and unable to select option from
1. 3G/2G to 2G only or 3G only
or
2. From 2G only to 2G/3G or 3G only
or
3. from 3G only to 2Gonly or 3G/2G


Note : Tap and restart mobile phone though any of the mode is not selected, then after restarted automatically the chosen mode will be selected without user interuption



*

Amit Kaushik

  • *****
  • 348
  • 7450 Points
  • I love Tizen
    • View Website
Re: Unable to Choose 2G only for 3G only from one mode to another mode.
« Reply #1 On:October 27, 2015, 02:42:09 PM »
Hello Uma Shankari,

I just tried it Inserted SIM card in SIM slot 2

(1) Default band selection is Auto ( 3G/2G)
(2) Changed to 3G ( works)
(3) Changed to 2G ( Works)

Restarted the phoen the selection remains.

Screenshots are attached

If you are facing this problem would you be kind enough to upload screenshots , Logs ?

Regards
See All Attachments (4)
« Last Edit: October 27, 2015, 02:44:56 PM by Amit Kaushik »

*

Mohan Rao Goli

  • *
  • 13
  • 250 Points
    • View Website
Re: Unable to Choose 2G only for 3G only from one mode to another mode.
« Reply #2 On:October 27, 2015, 03:39:51 PM »
Did you keep the SIM also in the 1st slot ?

*

Gaurav Kalra

Re: Unable to Choose 2G only for 3G only from one mode to another mode.
« Reply #3 On:October 27, 2015, 09:44:42 PM »
Well, I tried with a 4G SIM card (which camped on 3G as well as 2G) in both the slots (one after another). No such problem.

To debug this problem, log dumps are required.

*

shebin salim

  • *****
  • 1,075
  • 12055 Points
  • TIZEN ADDICT....!
Re: Unable to Choose 2G only for 3G only from one mode to another mode.
« Reply #4 On:October 28, 2015, 12:48:54 PM »
Just do these steps
Go to settings 》mobile networks 》SIM1/SIM2 network mode‎ (which you want to change‎) 》select 2G only 》now a pop up appears with cancel & switch options ‎(see screenshot 1‎) 》select 'cancel' option‎(dont chose switch option‎) 》it will enable 2G mode same way you can enable 3G too by selecting 3G only.
See All Attachments (1)

*

Zed Zapped

  • *****
  • 2,263
  • 27495 Points
    • View Website
Re: Unable to Choose 2G only for 3G only from one mode to another mode.
« Reply #5 On:November 02, 2015, 06:59:02 PM »
@Shebin, you seem to be on Z1 2.4 beta.. right?
Whereas umas has reported this problem on the latest Z3 device.
We need logs from specific device to check the problem(as such issues could be device, SIM, network specific).

*

umas

  • *
  • 7
  • 160 Points
  • Tizen User
Re: Unable to Choose 2G only for 3G only from one mode to another mode.
« Reply #6 On:November 04, 2015, 02:17:58 PM »
Did you keep the SIM also in the 1st slot ?

myself found solution for this Temporarily.
- Update Firmware by Software Update from Settings->About Device
Check this problem still exists

then Do the Factory Reset.

All are working fine.

But there is an issue.

*

Amit Kaushik

  • *****
  • 348
  • 7450 Points
  • I love Tizen
    • View Website
Re: Unable to Choose 2G only for 3G only from one mode to another mode.
« Reply #7 On:November 04, 2015, 02:44:06 PM »
Did you keep the SIM also in the 1st slot ?

myself found solution for this Temporarily.
- Update Firmware by Software Update from Settings->About Device
Check this problem still exists

then Do the Factory Reset.

All are working fine.

But there is an issue.

Well Umas if you have Z3 till now No FOTA update from factory it was shipped with OJ6.
So how exactly you did Software update ?

 


Facebook Comments