setting up My Galaxy has issue for the initial register

Samsung Z3 | Bug Report | Jack Roh | 1 month | 3 Replies | 521 Views

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Jack Roh

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setting up My Galaxy has issue for the initial register
« On:October 21, 2015, 03:09:38 PM »

Hi,

when I try to fill up the form of "my galaxy", message comes "there are no network connections"
but actually, 3G connection was there and I did use my Android phone through tethering, so I can say,
network surely connected but this wrong message kept on pop up.

when I skip that process, it is all set correctly. I think in the server side response might be server side response didn't come where all information was sent and registered.

= used device infor =
- SM-Z300H
- TIZEN 2.4.0.1(Z300HDDU0AOJ6)
- network : Airtel

Thanks



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Zed Zapped

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Re: setting up My Galaxy has issue for the initial register
« Reply #1 On:October 21, 2015, 03:27:12 PM »
@Jack Roh, do you mind sharing logs or screenshots for this issue so that devs can take a look at it?
Procedure to take logs is available at:
https://samsung.tizenforum.com/?topic=175.0

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Jack Roh

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Re: setting up My Galaxy has issue for the initial register
« Reply #2 On:October 21, 2015, 04:33:43 PM »
Hi,

I already tried to log but it is already late..
there's no such logs when I dumped. sorry for not to attach log..
but can't you reproduce the same issue ?

Thanks

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Zed Zapped

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Re: setting up My Galaxy has issue for the initial register
« Reply #3 On:October 21, 2015, 04:47:52 PM »
@Jack Roh, it would help to have logs as the chances of this happening on any other device may be random.
Let us keep this post open so that any other Z3 user can report & attach logs as soon as they encounter this problem.

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