Lockscreen error and power key issue

Samsung Z3 | Bug Report | Jahidul™ | Just now | 3 Replies | 483 Views

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Jahidul™

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Lockscreen error and power key issue
« On:December 01, 2015, 09:16:16 PM »
1. Tell us frequently shows "An error has occurred with Lockscreen". Logs collected by tell us enclosed.
Lockscreen error and power key issue
Lockscreen error and power key issue


2. Getting problem with power key. Most of time I have to press the power key upto 5 times to unlock the screen. I have been facing this since 1st day of Z3. First few days I need to press twice. But day by day it is increasing. Single press is sufficient to lock the screen. Getting the problem only when try to unlock. Any idea whether it is hardware or software related? Will log help to identify this problem ?
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adfree

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Re: Lockscreen error and power key issue
« Reply #1 On:December 02, 2015, 01:01:10 AM »
Don't punish me...

1.
But why J6 Firmware?

I thought K1 is latest public... And I saw K7 internal...

Maybe allready fixed in K1...

2.
Check from time to time Storage and RAM...
Maybe not enough space...
Cache etc...

Best Regards
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
--------------------------------------
Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
--------------------------------------
Log files:
https://samsung.tizenforum.com/?topic=175.0

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adfree

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Re: Lockscreen error and power key issue
« Reply #2 On:December 02, 2015, 01:06:07 AM »
I mean something like this from your LOG...

Code: [Select]
==== System disk space usage (/bin/df -h)
Filesystem            Size  Used Avail Use% Mounted on
rootfs                1.3G  927M  298M  76% /
devtmpfs              462M     0  462M   0% /dev
/dev/mmcblk0p25       1.3G  927M  298M  76% /
/dev/mmcblk0p23       170M   71M   96M  43% /opt
/dev/mmcblk0p19       7.7M  3.3M  4.1M  45% /lib/modules
tmpfs                 482M  284K  482M   1% /dev/shm
tmpfs                 482M  1.6M  481M   1% /run
tmpfs                 482M     0  482M   0% /sys/fs/cgroup
tmpfs                 482M  112K  482M   1% /tmp
/dev/loop0             22M   22M     0 100% /usr/share/locale
/dev/mmcblk0p22        93M   58M   32M  65% /opt/system/csc
/dev/mmcblk0p9        6.8M   73K  6.2M   2% /csa
/dev/mmcblk0p24       5.5G  3.3G  2.3G  60% /opt/usr
tmpfs                 482M     0  482M   0% /opt/storage/usb
/dev/mmcblk1          941M  732M  209M  78% /opt/storage/sdcard
/dev/mmcblk0p24       5.5G  3.3G  2.3G  60% /opt/usr/media

Will try to compare...

If normal values... or maybe low memory for temp, swap etc...

Best Regards
To check your Firmware.
Type/Dial this Code:
*#1234#

Post result or screenshot.
--------------------------------------
Try first SEARCH before open new Thread:
https://samsung.tizenforum.com/?action=search
--------------------------------------
Log files:
https://samsung.tizenforum.com/?topic=175.0

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Jahidul™

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Re: Lockscreen error and power key issue
« Reply #3 On:December 02, 2015, 09:06:07 PM »
Don't punish me...

1.
But why J6 Firmware?

I thought K1 is latest public... And I saw K7 internal...

Maybe allready fixed in K1...

2.
Check from time to time Storage and RAM...
Maybe not enough space...
Cache etc...

Best Regards


About J6.....
Beta testers are not recommended to update public firmware. Not sure whether fixed or not in K1. Maybe I am the only person who facing this problem.


About storage and RAM....
Maybe you're right. I think no problem with storage because still 2.1 GB internal storage free. Most of time I close active apps by long pressing the home key. But always forget to clear cache :( After reading your reply I had cleared 7 MB cache in the morning. From then I have not noticed the Lockscreen error :) .


What do you think about power key?   

Thank you.





 
« Last Edit: December 02, 2015, 09:13:47 PM by Jahidul™ »
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