[REPLIED] Didnt get Dropbox 50GB

Samsung Z3 | Bug Report | JPK | Just now | 7 Replies | 663 Views

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JPK

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[REPLIED] Didnt get Dropbox 50GB
« On:November 02, 2015, 09:00:08 AM »
From my  previous  Samsung  phones I got 50 Go free on Dropbox however Quota didn't  increase after creating Dropbox account on Z3
« Last Edit: November 02, 2015, 06:24:48 PM by Zed Zapped »



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Ravi Prasad

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Re: Didnt get Dropbox 50GB
« Reply #1 On:November 02, 2015, 02:23:15 PM »
Hello JPK,
Did you create dropbox account without Samsung account sign-in?
Please mention the steps followed.
Ravi RK

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JPK

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Re: Didnt get Dropbox 50GB
« Reply #2 On:November 02, 2015, 02:35:20 PM »
Samsung account and scloud sync is there that is how contacts were synced.

Basically each Samsung device is running 50 GB  offer. Lets say you have phone 1 and create dropbox after this login from web and invite contacts and then link it to PC you get 50GB. Got 50GB due to my previous samsung phone from this process . After migration to Z3 either I should get another 50GB (total 100) or increase in duration for 12 months from linking new Z3 however there is no effect of linking a dropbox account which has Samsung 50GB offer from another phone.
« Last Edit: November 02, 2015, 02:37:03 PM by JPK »

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shakthi

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Re: Didnt get Dropbox 50GB
« Reply #3 On:November 02, 2015, 05:12:54 PM »
Dear JPK, thanks for the post.
We would like to clarify Samsung Dropbox promotion policy.

Who is eligible to redeem the promotion?
• Only the original buyer of the eligible device may redeem a promotion.
• Only the first user to log in to Dropbox on an eligible device may redeem the promotion.
• Only new Dropbox users may redeem the promotion on Samsung devices launched after Fall 2014.
• Existing users may redeem the promotion on eligible Samsung devices launched prior to Fall 2014. Existing users are not eligible for the promotion on Note 4 devices.
• Each Dropbox user is eligible to redeem the same type of promotional deal only once. For instance, you can't redeem the Samsung promotional deal of 48 GB for two years more than once, even if you buy multiple eligible devices.

Last case is applicable for you. You cannot get another 50GB on the same account as you did redeem the promotion from your old phone already.

Best regards,
Shakthi
« Last Edit: November 02, 2015, 05:15:07 PM by shakthi »

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shakthi

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Re: Didnt get Dropbox 50GB
« Reply #4 On:November 02, 2015, 05:28:24 PM »
Please refer the below link for more information on Samsung Dropbox policy.

https://www.dropbox.com/en/help/297

Thanks.

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Zed Zapped

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Re: Didnt get Dropbox 50GB
« Reply #5 On:November 02, 2015, 06:24:31 PM »
Thanks for the clarification Sakthi.

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shakthi

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Re: [REPLIED] Didnt get Dropbox 50GB
« Reply #6 On:November 02, 2015, 06:29:37 PM »
You're most welcome!

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JPK

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Re: [REPLIED] Didnt get Dropbox 50GB
« Reply #7 On:November 02, 2015, 10:09:30 PM »
Thanks  for  clarification 

 


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